These guys are super knowledgeable, professional, fast and friendly. Even if you have to leave a message, your phone call is returned within a few minutes. And, Repsie schedules the appts right away. The guys come out in a marked truck and uniforms, so you know who they are. They return quickly, no questions asked, if the bugs move to another location. We will always carry our pest control contract with Chapparal and will continue recommend them to our friends and family!